The Promontory facility houses male offenders actively participating in the substance abuse treatment program called "Con-Quest." In this structured, therapeutic environment, offenders (called residents here) are separated into dormitories where they function as teams. Each dorm has a unifying mascot and logo. As part of the structured environment, residents are expected to hold one another accountable for behavior and actions.
A relay system allows residents to report their fellow residents’ misdeeds or shortcomings. This type of behavior is encouraged in Promontory, while in other areas of the prison it might be frowned upon by fellow inmates. For example, if a resident fails to wipe down a sink after using it, one of his dorm mates might report him to a peer committee that imposes a light-hearted, albeit embarrassing, penalty — such as singing “I’m A Little Teapot” in front of a room full of fellow residents.
Con-Quest residents participate in both group and individual therapy. They complete assignments and make occasional presentations to fellow residents on a productive topic aimed at addressing problems common among many inmates in the prison system. They have more freedom to move around, in contrast to offenders in many other areas of the prison. After successfully completing the treatment program, many residents choose to remain in Con-Quest as peer mentors or dorm leaders until they parole.
Residents in Con-Quest also participate in public awareness panels, where the public is able to listen to the residents’ life stories and interact with them through a question and answer session. In addition to shedding more light on the prison system, these panels gives Promontory residents an opportunity to reflect on their actions and provide a warning to at-risk youth or others about where negative choices can lead.
Residents who complete Con-Quest sometimes get earlier parole dates from the Utah Board of Pardons and Parole, though each decision is made on a case-by-case basis.