Thank you for visiting the Clinical Services Bureau website. To help you learn about Clinical Services we've included answers to some frequently asked questions. Please don't hesitate to email us with questions or comments at corrections@utah.gov.
When will a recently admitted offender see health care staff?
Shortly after arrival, the offender will see health care staff and be offered the following:
- a nursing intake assessment to determine immediate health care needs;
- a physical exam by a physician assistant or nurse practitioner;
- a mental health evaluation; and
- a dental screening.
How does an offender request health care?
An offender completes an Inmate Care Request (ICR) form, available at each housing unit, to request health care. The offender puts the completed ICR form in a sick-call box, which are checked daily by the Clinical staff.
When and where will prescribed medication(s) be available to an offender?
Generally, within 24 hours after the offender's sick call/clinic appointment any prescribed medication will be available at the pill line (excluding weekends). Refills of long-term prescriptions are available once certain criteria are met.
Can an offender get over-the-counter medications and supplies?
Yes, a catalog of over-the-counter medications and supplies is available through the Commissary.
What if an offender is having thoughts of suicide?
Offenders can tell any staff member or submit an ICR form. A crisis visit with a mental health professional will be arranged as soon as possible. Offenders who suspect another offender is considering suicide are encouraged to report that to staff immediately.
Are accommodations made for offenders with a disability through the Americans with Disability Act?
Yes, those arrangements can be made through an offender's caseworker or housing unit officer.
Do inmates pay Clinical co-pay charges?
Yes. Those copayments changed in 2009 with a new bill passed by the Utah State Legislature and signed by then Gov. Jon Huntsman, Jr. Offenders are assessed a $5 co-pay for primary medical care, $5 for dental care and $2 for prescription medication. For services provided outside of prison while still in the Department of Corrections' custody, the offender is responsible for 10 percent of the costs associated with hospital care. There is a cap on the inmate's share of hospital care not to exceed $2,000 per fiscal year. An inmate with assets exceeding $200,000 upon entry in to the Department's custody is responsible to pay the costs of all medical and dental care up to 20 percent of the inmate's total asset value. After receiving medical and dental care equal to 20 percent of the inmate's total asset value, the inmate will be subject to the normal copayments. Offenders pay 50% of the cost for eyeglasses, 50% of the cost for dentures and 50% of the cost for medical supplies. However, no medical or mental health visit, procedure or supplies will be denied due to lack of funds.
What is outside care?
Outside care is anything done by non-UDC staff. This includes all appointments, surgeries, tests, X-rays, etc. conducted at outside facilities by any non-UDC staff.
What is telemedicine?
Telemedicine is when a provider uses a camera and a telephone connection to see patients. Offenders may be evaluated by a specialist via the telemedicine.